Cancellation & Refund Policy
AtFunkiloin, we strive to provide a seamless and enjoyable experience for all users. However, we understand that there may be situations where you need to cancel or request a refund. Below are the terms and conditions governing cancellations and refunds.
1. User-Initiated Cancellations
Before Contest Begins: You may cancel your entry into a contest before it starts, provided it is within the allowed cancellation window specified on the contest details page. If canceled successfully, your entry fee will be refunded to your account balance.
After Contest Begins: Once a contest has started, cancellations are not allowed, and entry fees become non-refundable as the results are determined by real-time player performance.
2. Cancellations byFunkiloin
Insufficient Participation:Funkiloin reserves the right to cancel contests that do not meet the required number of participants. In such cases, all entry fees will be refunded.
Technical Issues: If technical difficulties, server disruptions, or other unexpected issues occur, Fun Aviagaming-in may cancel the contest and refund all participants.
Rule Violations: If a contest is canceled due to violations of our Fair Play Guidelines or platform rules, participants involved may not be eligible for refunds.
3. Refund Policy
Eligibility for Refunds: Refunds may be issued under the following circumstances:
- IfFunkiloin cancels a contest.
- If you cancel your entry before the contest begins.
- If a billing or payment error occurs.
Refund Process: Refunds will be credited to your Funkiloin account balance. You can use this balance for future contests or request a withdrawal based on our withdrawal policies.
Non-Refundable Situations: Refunds will not be granted in the following cases:
- If you are disqualified due to rule violations.
- If your loss is due to player performance in the contest.
- If the refund request is made after the contest has started or concluded.
4. Withdrawing Your Balance
Withdrawal Requests: You may request to withdraw your account balance at any time, as long as you meet the minimum withdrawal requirements specified on our platform.
Processing Time: Withdrawal requests are typically processed within 3-5 business days.
Fees: A small processing fee may apply to withdrawals, which will be clearly shown during the withdrawal process.
5. How to Request a Cancellation or Refund
Contact Support: To request a cancellation or refund, please reach out to our support team at [your contact email]. Provide your account details, contest information, and the reason for your request.
Review Process: Our team will review your request and respond within 24-48 hours.
6. Changes to This Policy
Funkiloin reserves the right to modify this Cancellation & Refund Policy at any time. Any updates will be posted on this page, and we encourage you to review the policy regularly.
7. Contact Us
If you have any questions regarding this Cancellation & Refund Policy, feel free to contact us at [email protected].